9tk10's Terms & Conditions

To open an account with 9tk10, you must meet the following requirements:

• You must be at least 21 years old and register the account in your own name.
• Each person may open only one account. Opening multiple accounts is strictly prohibited.
• All information provided at the time of registration must be accurate, complete, and up to date.
• It is your responsibility to keep your account password and login details secure.
• You must not allow anyone else to use your account.
• Accounts may not be opened in the name of a corporate entity or business organization.

Account Security

If you notice any unauthorized access or suspicious activity on your account, please notify the 9tk10 support team immediately. 9tk10 will not be held responsible for any loss resulting from negligence in securing your account.

9tk10 reserves the right to verify your age. You may be asked to submit a copy of your National ID card, passport, or other government-issued identification for verification purposes.

• If an identity verification request is made, you must submit the required documents within the specified timeframe.
• Withdrawals may be put on hold until verification is complete.
• Providing false information will result in immediate account closure and deposited funds may be forfeited.

The currently accepted payment methods on 9tk10 are: bKash, Nagad, Rocket, and Upay. Transactions via any other method will not be accepted.

Deposit Terms

• The minimum deposit amount is ৳500 for each payment method.
• Deposits must be made only from the account holder's own mobile wallet.
• Funds deposited via a third party will be returned and the account may be subject to investigation.

Withdrawal Terms

• The minimum withdrawal amount is ৳800.
• Withdrawals are generally processed within 1 hour.
• Withdrawals can only be made using the same method used for the deposit.
• If identity verification has not been completed, the withdrawal process may be delayed.

9tk10 provides various promotional offers from time to time. Each offer has specific terms and conditions that will be detailed on the relevant promotion page.

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for the bonus is 20 times (on the bonus amount only).

General Bonus Terms

• Your account must be fully verified in order to receive a bonus.
• A bonus offer cannot be used more than once.
• Bonus funds cannot be withdrawn directly — wagering must be completed first.
• 9tk10 reserves the right to modify or cancel any promotion.
• If bonus abuse is suspected, the bonus may be forfeited.

All bets and gaming activities on 9tk10 are governed by the following rules:

• Once a bet has been confirmed, it cannot be cancelled or changed, unless it is voided due to a technical error.
• If a bet remains incomplete due to a technical issue, 9tk10 will investigate and make a decision, which will be final.
• Casino games use a Random Number Generator (RNG), which ensures fair play.
• Odds and lines used in sports betting are subject to change and will be determined at 9tk10's discretion.
• Any abnormal winnings resulting from a software or system error will be considered void.

VIP Program

9tk10's VIP program has three tiers: Bronze, Silver, and Gold. Weekly cashback is available at each tier — up to 0.3% at Bronze, up to 0.7% at Silver, and up to 1.0% at Gold. You can move up to a higher tier through regular play.

The following activities are strictly prohibited on the 9tk10 platform. If any of these occur, the account will be closed and deposited funds may be forfeited:

• Conducting transactions using money laundering or illegal funds.
• Creating multiple accounts to claim bonuses or other benefits.
• Using bots or automated software to play games.
• Colluding with others to manipulate the system.
• Exploiting technical errors or vulnerabilities in the platform.
• Creating an account using a false identity or another person's information.
• Operating an account on behalf of or in assistance of a minor.
• Fraudulent conduct or harassment toward 9tk10 staff.

9tk10's Rights

9tk10 may immediately suspend or close any account in the following circumstances:

• Evidence of a breach of the terms and conditions is found.
• Failure to complete identity verification or provision of false information.
• Suspicious financial activity is detected.
• Required to comply with applicable laws or regulatory directives.

User Rights

You may request to close your account at any time. In that case, any eligible balance remaining in the account will be returned subject to applicable terms.

9tk10 places the highest importance on protecting your personal information. Our platform uses SSL encryption to keep your data safe.

• Your personal information will not be sold or transferred to third parties.
• Information may be used where necessary for service delivery and legal compliance.
• For more details, please read our Privacy Policy page.

9tk10 believes that gambling is a form of entertainment, but it can become harmful if it gets out of control. We support responsible gaming and provide various tools to help users.

• Set your budget and do not spend beyond it.
• Contact our support team to set deposit limits, bet limits, or self-exclusion.
• If you feel that gaming is having a negative impact on your daily life, take a break.
• This platform is for users aged 21 and above only.

To learn more about responsible gaming, visit our Responsible Gaming page.

9tk10 accepts no liability in the following circumstances:

• Loss of a bet due to internet disconnection or technical error.
• Loss resulting from theft of your account information or unauthorized use.
• Transaction delays caused by service disruptions from third-party payment providers.
• Service disruption due to unforeseen circumstances or force majeure events.
• Indirect, incidental, or special damages resulting from the use of our platform.

9tk10 reserves the right to amend, change, or update these terms and conditions at any time. Efforts will be made to notify users of significant changes, however this is not mandatory.

• Continued use of the platform after any changes will be considered as acceptance of the new terms and conditions.
• The latest version of the terms and conditions will always be available on this page.
• It is the user's responsibility to visit this page regularly and stay informed about updates.

If you have any questions or complaints regarding these terms and conditions, please contact our support team. 9tk10's support service is available seven days a week, twenty-four hours a day.

• Get instant support via 24/7 live chat.
• Contact us by email: [email protected]
• Support is available in both Bengali and English.

For more information, visit our FAQ page or learn about us.